Job objective
The incumbent is required to provide reliable delivery driver services, which entails picking up and dropping off items while adhering to assigned routes and time schedules. They should be willing to work as part of the delivery team to ensure that the items are complete, packed correctly, and safely delivered to the correct client.
To succeed as a delivery driver, you should be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to working safety, and passionate about satisfying clients.
Principal duties and functions
- Loading, transporting, and delivering items to clients or businesses in a safe and timely manner.
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
- Assisting with loading and unloading items from vehicles.
- Accepting payments for delivered items.
- Providing excellent customer service, answering questions, and handling complaints from clients.
- Adhering to assigned routes and following time schedules.
- Abiding by all transportation laws and maintaining a safe driving record.
- Preparing reports and other documents relating to deliveries.
- Ensure the delivery vehicle is kept clean.
- Operating equipment and machines, such as cars, trucks, forklifts, etc.
- Fulfill any other related task deemed necessary by Warehouse Manager.
Key deliverables
- Perform duties as per schedule daily and ensure all listed items are completed on time.
- Maintain cleanliness of the vehicle at all times.
- 100% adherence to the Company’s Core Values.
- Any non-conformances discovered must be reported within 24 hours of occurrence.
- 0% Tardiness
100% conformity to the company’s Policy and Producers.